Contact
I'd love to hear from you! Whether you have questions, feedback, or just want to say hi, please don't hesitate to reach out. As an independent developer, I try my best to respond to every message personally.
Email Me
Whether you have a general question, found a bug, or have concerns about privacy or legal matters, you can reach me at the address below. I try to respond as quickly as possible.
support@realtimesoundmeter.orgBefore You Contact Us
Please check if your question is answered in our FAQ sections:
Common Technical Issues
Microphone Not Working?
- Check browser permissions in settings
- Ensure microphone is not used by another application
- Try a different browser (Chrome, Firefox, Safari)
- Check if your device microphone is functioning properly
Inaccurate Readings?
- Remember: this is an educational tool, not professional equipment
- Accuracy depends on your device's microphone quality
- Try positioning your device differently
- Check if background apps are processing audio
Privacy Concerns?
- We never record or transmit audio
- All processing happens locally in your browser
- Read our Privacy Policy for details
📬 Response Time
We aim to respond to all inquiries within 48 hours during business days. For urgent technical issues, please include "URGENT" in your email subject line.
When Reporting Technical Issues
Please include the following information to help us assist you better:
- Browser name and version (e.g., Chrome 120, Safari 17)
- Device type (e.g., iPhone 14, Windows PC, MacBook)
- Operating system and version
- Description of the problem
- Steps to reproduce the issue
- Screenshots if applicable
💡 We Value Your Feedback
Your feedback helps us improve Sound Meter. Whether it's a feature request, bug report, or general suggestion, we'd love to hear from you!